Redesigning care coordination platforms to improve caregiver engagement, streamline communication, and create more seamless family experiences.
Pump Workflow Redesign
Mapping operational breakdowns in implantable pain therapy coordination to improve continuity, visibility, and clinical workflow ownership.
SERVICE DESIGN / SYSTEMS THINKING / OPERATIONAL DESIGN / CHANGE MANAGEMENT
Systems Redesign for Aging Care
Transforming proactive, home-based care delivery for aging adults by improving continuity, coordination, and communication across the care journey.
SERVICE DESIGN / DESIGN RESEARCH / SYSTEMS & OPERATIONAL DESIGN
CORAGE
Redesigning the infant CHD discharge experience to better support caregivers, improve care coordination, and increase continuity after hospitalization.
CHANGE MANAGEMENT / SERVICE DESIGN / RESEARCH / SYSTEMS DESIGN
NaviGATOR
SERVICE DESIGN / EXPERIENCE DESIGN / STRATEGY / SYSTEMS DESIGN
Designing Connected
Care Experiences
Service design and systems thinking focused on improving coordination, continuity, and care delivery across complex healthcare experiences.
Strategic Partnerships
Turning complex workflows into clear, scalable service experiences.